Introduction

Refined Nutrition (“we”, “our”, or “us”) is committed to safeguarding the privacy and confidentiality of the personal information of users who access or use our website, mobile platforms, social media pages, products, and services (collectively, the “Platform”). This Privacy Policy outlines the manner in which we collect, use, store, disclose, and protect information provided by or collected from users (“you”, “your”).

By accessing or using our Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. This Privacy Policy is subject to change at any time without prior notice. Users are encouraged to review this policy periodically to stay informed of any updates.

Information We Collect

Personal Information

We may collect personal information that can be used to identify or contact you, including but not limited to:

·         Full name

·         Email address

·         Phone number

·         Shipping and billing address

·         Account login details (where applicable)

·         Any other information voluntarily provided by you

Such information may be collected when you:

·         Create or manage an account on the Platform

·         Place an order or request services

·         Contact us via phone, email, chat, or other communication channels

·         Participate in promotions, contests, surveys, or events

·         Subscribe to marketing communications or newsletters

You may browse certain sections of the Platform without registering; however, some features and services may require the submission of personal information.

Automatically Collected Information

We may automatically collect certain non-personal and technical information when you access or use the Platform, including:

·         Internet Protocol (IP) address

·         Browser type and version

·         Device information

·         Operating system

·         Referring URLs

·         Pages visited and time spent on the Platform

This information is collected using technologies such as cookies, web server logs, and web beacons.

Purpose of Collection and Use of Information

We collect and use personal and non-personal information for legitimate business purposes, including but not limited to:

·         Processing orders and providing requested products or services

·         Communicating with users regarding orders, inquiries, or support requests

·         Improving website functionality, content, and user experience

·         Informing users about products, services, offers, updates, and promotions

·         Conducting internal analysis, research, and audits

·         Preventing fraud, unauthorized access, and misuse of the Platform

·         Enforcing our terms, conditions, and policies

·         Complying with applicable legal and regulatory requirements

We may also analyze demographic and usage data on an aggregated basis to better understand user behavior and improve our offerings.

Sharing and Disclosure of Information

We do not sell or rent personal information to third parties. Personal information may be shared only under the following circumstances:

·         With service providers, logistics partners, payment processors, or technology partners who assist us in operating the Platform and fulfilling services, subject to appropriate confidentiality obligations

·         When required to comply with applicable laws, regulations, legal processes, or governmental requests

·         To protect the rights, property, or safety of Refined Nutrition, its users, or the public

·         In connection with a business transaction such as a merger, acquisition, or restructuring, subject to applicable data protection laws

Any disclosure is limited to information that is reasonably necessary for the stated purpose.

Cookies and Tracking Technologies

Cookies are small data files placed on your device by a web server that enable the Platform to recognize your browser and remember certain information. We use both session and persistent cookies to:

·         Enhance website functionality

·         Improve user experience

·         Analyze traffic and usage patterns

Cookies used on the Platform do not, by themselves, contain personal information. You may manage or disable cookies through your browser settings; however, doing so may limit certain features or functionality of the Platform.

Opt-Out of Communications

You may opt out of receiving promotional or marketing communications from us at any time by:

·         Clicking the “unsubscribe” link included in our marketing emails, or

·         Contacting us at support@refinednutritionindia.com

Please note that transactional or service-related communications may continue where necessary.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal information is limited to authorized personnel and service providers on a need-to-know basis.

While we strive to protect your information using commercially acceptable measures, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

To the fullest extent permitted by law, Refined Nutrition shall not be liable for any loss, damage, or harm arising from unauthorized access to or misuse of personal information by third parties beyond our reasonable control.

User Rights and Access

Where applicable, users may request access to, correction of, or deletion of their personal information by contacting us using the details provided below. Such requests will be addressed in accordance with applicable laws and regulations.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@refinednutritionindia.com

Governing Law

This Privacy Policy shall be governed by and construed in accordance with applicable laws of India, without regard to conflict of law principles.